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HEATENGINEER

Contact Us

Dedicated Support Team
Our friendly and knowledgeable support team is here to help you with any questions or issues you may have. We're committed to providing top-notch service to ensure your experience is smooth and hassle-free.
General Inquiries
For questions about opening an account or managing your details, email us at: [email protected]
We're happy to assist with any of your needs.
Technical Support
Need help with a technical issue? Reach out to our dedicated support team during office hours. To help us resolve your issue quickly:
  • Include a detailed description of the issue.
  • Attach screenshots if applicable.
Office Hours: Monday to Friday, 9:00 AM - 5:00 PM
Phone: 01865 600015
Notice
We frequently update our software to improve your experience. Many common issues can be resolved by following these quick steps:
  • Log out of your account.
  • Refresh your browser.
  • Log back in.
Tip: Logging out and closing the software after each session often resolves most issues automatically.